PRIVACY POLICY

  • Through the contact form, we collect identification information you fill in (name, first name, email, phone number, country).
    In the case of a sale, we also collect your billing and shipping address.

    We don’t collect your personal data indirectly through other sources.
    We collect no technical data such as IP adresses, and we don’t use cookies or related technologies.

  • Your data are collected and processed for the sole purpose of fulfilling your request linked to your interest in one of our watches, namely:
    • answering questions you may have
    • allocating your watch number and completing the sale
    • sending the bills and the product
    • managing after-sales service and warranty
    • maintaining the archives

    We don’t use them for marketing and prospection.

  • No, they’re never shared or sold to any third party.

  • In principle, we keep personal data for as long as necessary for us to honor the commercial relationship, included after-sales service and warranty.

    In the case of a simple request for information, your personal data will not be kept.

    In the case of a purchase, your personal data will be kept for 10 years, or until you ask us to delete them.

  • At any time, you may exercise the right to:
    • be informed about the data we hold
    • obtain the rectification of your data
    • have your personal data erased when they are no longer necessary for the purposes of the commercial relationship

  • You may send an email to enquiries@berneron.ch.